Privacy Policy and Data Collected by Ramdah
- Ramdah processes your information (first and last name, email address, and phone number) for the following purposes:
- Account management.
- Processing orders and delivering products.
- Verifying and carrying out financial transactions associated with online payments, protecting against fraud, and reducing credit risk.
- Ramdah respects customers’ privacy and therefore does not sell, rent, or exchange any personal information about customers with third parties for marketing purposes.
- You may request that your data be erased through any social media contact channel or by creating a complaint ticket on the website. Ramdah states that it complies with data protection regulations.
- You may also close your account, after which all stored information will be deleted except information related to delivering orders or services connected with an order you placed on the website until that order is completed.
Intellectual Property
- The user undertakes not to use the website or services for commercial purposes, unfair competition, or in any manner that harms the company, its partners, agents, distributors, subscribers, or customers.
- Users are prohibited from changing or modifying any uploaded content or images that demonstrate ownership of the company and its trademarks.
- Users are prohibited from copying or reproducing the website or any part of it.
- Website policies, terms, and conditions may be changed or updated occasionally to meet requirements, standards, or other conditions affecting the website, services, or prices. Customers are encouraged to revisit these sections frequently to stay informed of changes.
Product Conformity with Specifications
- Ramdah supplies products matching the agreed specifications, type, and quantity and is responsible for ensuring products are free of fundamental defects.
- The purchaser must inspect products immediately upon receiving them to ensure they match the receipt.
- The purchaser must inform Ramdah within 24 hours of receiving the product if it does not match the original purchase order.
User Safety and Protection
- The Ramdah website management undertakes to protect purchasers from fraud or failure to provide a service, provided all communications and agreements are kept within the order placed through the Ramdah website.