Introduction
Dear customer, welcome to the Ramdah website. By visiting the website, you confirm your acceptance of the current Terms and Conditions. If you do not agree to them, please refrain from using the website.
General Terms and Conditions
- The website reserves the right to change, amend, add, or remove parts of the Terms of Use and Conditions at any time. Changes take effect when published on the website without prior notice; we therefore ask you to review the Terms and Conditions regularly to stay informed of updates.
- Your personal data and privacy are treated in complete confidence and are important to us.
- Please continue to update your data and information during purchasing, registration, or browsing, including your email address and credit card number and expiry dates, so that we can complete your purchases on the website and contact you as needed.
- Ramdah Prime has the right to withdraw membership or suspend accounts of customers who violate any provision of these Terms of Use.
- No person may register more than once as a member of the website.
- To complete registration, all your contact details must be provided.
- A sale will not be completed unless you accept the Terms and Conditions.
- The customer bears delivery charges if incorrect information (mobile number, email address, etc.) prevents the shipping company from delivering the shipment and it is returned to the website, even when the order qualified for free shipping.
- You agree to accept responsibility for all transactions carried out under your account and password.
- We strive to provide complete information about product prices and an accurate description of every product shown in the store.
- You may be held fully responsible before the competent authorities and courts if you use a misleading or false email, impersonate someone else to conceal the origin of your comments, or publish unlawful content, viruses, or malicious software that may harm the website.
- Ramdah undertakes not to sell expired products or products stored in conditions that affect their quality. We guarantee that products sold through the website or showrooms are high-quality and undamaged.
- The company may cancel an order for any reason or cancel individual products from it. The company will notify the customer by text message of a partial or full cancellation and refund paid orders only, for the value of cancelled products or the full order in the event of complete cancellation, within 14 business days.
- We may suspend your use of the website if you breach any of the preceding provisions.
- Please review the Privacy Policy on the website. It complements and forms part of the above Terms and Conditions.
- The website reserves the right to change, amend, add to, or remove parts of the Returns and Exchanges Policy applicable to the online store or showrooms at any time. Changes take effect when published on the website without prior notice; please review the policy periodically.